The confidentiality of your personal data is a primary concern for GLISTERRA SRL, headquartered in Bistrița-Năsăud County, Bistrița Municipality, 42 Lupeni St., registered with the Trade Register under no. J2024045481004, CUI 50963384, acting as the Data Controller. This document is intended to inform you about the processing of your personal data in the context of using the website https://glisterra.net/ (the “Site”).
II.1. If you are a Customer of the Site GLISTERRA SRL will process your personal data, such as:
First and last name
Phone number
E-mail address
Billing address
Delivery address
Data regarding orders placed
Data regarding the use of the Site (behavior, preferences)
Any other data provided directly in the context of creating an account or placing an order Creating a user account is optional; orders can be placed without an account.
II.2. If you are a Visitor of the Site GLISTERRA SRL may process the following data:
IP address
Browser type and device
Approximate location
Site navigation data
Cookies and online identifiers
III.1. If you are a Customer Data is processed for:
Order processing, product delivery, and billing Legal basis: performance of the contract
Fulfillment of legal obligations (accounting, tax, archiving) Legal basis: legal obligation
Communication regarding orders, returns, and warranties Legal basis: performance of the contract and legitimate interest
Improving services and site experience Legal basis: legitimate interest
Marketing activities (newsletters, promotions), only with consent Legal basis: consent
III.2. If you are a Visitor Data is processed for:
Analysis of site traffic and performance
Improvement of content and functionality
Online marketing activities (where consent exists) Legal basis: legitimate interest and/or consent
GLISTERRA SRL will process your data as follows:
Billing and order data: Up to 10 years (legal obligations)
User account data: Until the account is deleted
Marketing data: Until consent is withdrawn
Cookies: According to the duration established in the Cookie Policy
To achieve the stated purposes, data may be disclosed to:
Delivery service providers (Sameday)
Payment processors (EuPlătesc)
IT and hosting providers
Marketing service providers
Public authorities, where legal obligations exist GLISTERRA SRL does not sell or rent your personal data.
Data may be transferred outside of Romania or the EU only to providers offering guarantees compliant with GDPR, such as Standard Contractual Clauses or adequacy decisions.
Under the GDPR, you benefit from:
The right to be informed
The right of access
The right to rectification
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object
The right to withdraw consent
The right to lodge a complaint with the ANSPDCP (National Supervisory Authority for Personal Data Processing)
To exercise your rights, you can contact us at: 📧 glisterra@yahoo.com 📞 0761 818 480 We will respond to requests within a maximum of 30 days.
GLISTERRA SRL implements technical and organizational measures to protect data, including:
Secure connections (HTTPS)
Restricted system access
Regular backups
Collaboration only with GDPR-compliant providers
GLISTERRA SRL is present on: Facebook, Instagram, X, YouTube, Pinterest, and TikTok. Interactions on these platforms are subject to the privacy policies of each respective platform.
We reserve the right to update this policy. Changes will be displayed on the Site.